What the operators
we work with say.

The brand work translated cleanly across deck, web, packaging, and the conference booth — all from the same source files. That coherence won us a Series B.

Our renewal flow used to send seven generic emails to every customer. Now it's intent-aware, segment-aware, and quietly reactivating 14% of churn-risk accounts in the first 60 days.

The first 1.7 seconds of every cut were obsessed over. That focus on hooks tripled our completion rate on TikTok and doubled our reach on Reels.

TestFlight in week four. Production in week ten. They moved at a pace I didn't think was possible for a team I'd just met.

They never tried to upsell me on a marketing retainer until the editorial work was right. That sequencing — and that discipline — made me a customer for life.

We finally have a content engine that compounds. They built the topical authority play; we kept publishing. The result was a 3.2× lift in branded search and a halving of paid CAC.

Bayesian analysis means we stopped declaring victory on flat tests. That alone cleaned up our roadmap by six weeks.

I came in skeptical of 'AI automation' — most of what I'd seen was marketing fluff. They walked me through a six-week pilot with clear KPIs. We hit them. Now they're running our entire AR pipeline.

I'd self-published two books before — total flops. Their pre-launch ARC campaign alone brought in 1,400 honest reviews. The book is still selling 14 months later.

We were one of seventeen identical-looking competitors. The identity system they built made us instantly recognizable — and gave our team a clear language for every brand decision since.

Honest pacing. They told us TikTok wasn't right for our buyer and steered us hard toward LinkedIn instead. That candor cost them billable hours and made me trust them with everything else.

The escalation flows are what make it work. When the bot doesn't know, it doesn't guess — it pulls a human in with full context. Our agents now handle 3× the volume.

We were on a custom Webflow build that nobody on our team could update. They migrated us to Sanity and Next.js in eight weeks with no SEO loss. Our content team is finally autonomous.

The cover test alone was worth the engagement. They ran three concepts against my target audience before we picked. The data settled what would have been a six-week argument.

Their topical map turned what was a guessing game into a roadmap. We knew exactly what to write and in what order — and hit our first $1M month of organic-attributed pipeline within five months.

Our checkout abandonment dropped 14% in the first month. They didn't try to redesign the whole funnel — they fixed three specific friction points that the data pointed at.

They built us a lead-scoring model that actually predicts close. Sales stopped fighting marketing about lead quality and started celebrating it. Worth every dollar.

Their performance creative work alone justified the retainer. The variants they shipped against our paid social outperformed our control 5-to-1 in the first month.

The growth instrumentation they wired in pre-launch made our first month of data immediately actionable. We could see retention curves on day one instead of fumbling for three months.

Three months in, my CEO posted something he wrote himself for the first time in two years. The system they built made it feel possible. That's a real shift.

62% ticket deflection in the first quarter, and our CSAT actually went up. The bot doesn't pretend to be human — it solves problems and hands off cleanly when it can't.

Their observability layer is what sold me. Every agent action is logged, every decision is reversible. We have an audit trail Compliance actually trusts.

The Amazon Ads work paid for itself in week two. Six months in, the book has become the top of my consulting funnel — exactly what I wanted from it.

Design systems usually decay within a year. Theirs is still alive and growing two years later because they shipped it with documentation our designers actually wanted to use.

The thing I appreciated most: they wouldn't let us ship without instrumentation. Every flow has a holdout and a clear definition of success. We finally know what's working.

We went from publishing twice a month to four times a week, at higher quality. Their production pipeline is a real factory — and the brand consistency held the whole time.

Performance budgets weren't a buzzword. They shipped a site that scores in the 98s and we've held those numbers in production. Most agencies would have handed it over and walked away.

The audiobook production was the part I was dreading. They handled narrator casting, recording, and ACX distribution end-to-end. The result is sitting in the Audible top 100 for its category.

They didn't just write us pages — they fixed the underlying CMS that was making every new page invisible to Googlebot. That was the unlock. Traffic doubled in 90 days.

They didn't sell us a CRO program — they ran an experimentation program. Six tests in the first month, three winners shipped to production. Compounding lift instead of one-off wins.

We piloted three different vendors for an internal documentation agent. Fusion Stack's was the only one that didn't hallucinate when challenged. We ship-tested in week three.

We hit #1 in two categories on Amazon in launch week and held the long-tail rank for nine months. The system they set up runs without us touching it.

Six months post-launch, the app is still humming. Crash-free rate above 99.8%. That's the kind of stewardship I wish every dev team I'd hired before had brought.

Our community went from quiet to vocal. I get DMs every week from people saying our content shifted how they think about their job. That's the bar I wanted to hit.

Our sales bot books a qualified meeting every 18 site visits. Before, it was every 240. They didn't replace the SDR team — they made them 13× more effective.

The site won us a Webby. More importantly, it's converting at 2.4× our previous rate since launch. That's the kind of outcome that justifies the spend.

I'd been told by three editors that my middle was broken. The developmental editor they paired me with showed me exactly why — and the fix unlocked a six-month rewrite I'd been avoiding.

We were drowning in technical SEO debt. The team unwound 14 redirect chains, fixed a sitemap that hadn't generated correctly in eight months, and recovered traffic on three high-value cluster pages inside one quarter.

They listened more than they talked in the first month. Every brand decision came out of something we'd said. The work felt inevitable when we saw it.

They replaced a brittle HubSpot workflow that broke on every release with a clean, documented n8n architecture. Six months in, it's still running. No babysitting.

They handle the entire pipeline — scripting, shooting, editing, captions, repurposing. I get a Loom every Friday with the week's drops. It's the easiest creative process I've ever been in.

Honest about scope from the start. They told us which features to cut, and they were right about every one. We launched leaner and faster than I would have alone.

Our follower count went up modestly. Our application count tripled. The point of the engagement was never vanity metrics, and they understood that from day one.

They built our entire experimentation infrastructure from scratch and trained our team to run it. We're now shipping tests weekly without them. That's the goal of a good consultant.

Quote-to-cash used to take our team four days. It's now four hours, and the variance is gone. That's not a productivity win — that's a step change.

They got me on podcasts I'd been pitching for years. Not by sending more cold emails — by helping me reposition the book so the pitch actually resonated.

Their strategy work was as strong as their visual work. The positioning shifted what we sell, not just how we look. Our pitch hit rate doubled in the quarter after relaunch.

We had three half-built lifecycle programs that nobody owned. They consolidated them into a single Customer.io flow, ran a 30-day holdout, and proved a 22% lift in trial-to-paid conversion.

They integrated the bot with Zendesk, Intercom, and our Slack — and then trained our team to maintain the prompts themselves. We're not dependent on them, and that's by design.

The design system they built outlived the site rebuild. Two years later, every new product page is half-built before we start. That's the kind of investment that compounds.

Editorial, design, formatting, distribution — one team, one timeline, one invoice. After juggling freelancers on my first book, the difference was night and day.

I'd been burned by SEO agencies before. Fusion Stack actually showed the work each week, in plain English, with the receipts. Six months in, we're indexed across 4× more pages and ranking for terms our competitors are paying for.

The session-replay work alone was worth the engagement. We'd been guessing about why users dropped off. They showed us — with video. The fixes were obvious after that.

Our ops team got their Fridays back. The agent they built handles 80% of the data-cleanup work we used to do by hand on Mondays. A real productivity unlock, not a demo.

The workshop they ran at the end of the engagement let my in-house team take over without losing momentum. That kind of handoff is rare and exactly what I'd hoped for.

React Native turned out to be the right call. They walked us through the trade-offs honestly — including the spots where they recommended native modules. Pragmatic engineering, not dogma.

We were spending $40k a month on paid social with terrible creative. They built a creative-testing infrastructure that gave us a 38% ROAS lift in six weeks — without changing our budget.

I'd been quoted six months by another vendor. Fusion Stack had us in production in seven weeks with a fraction of the budget. The eval harness they built makes regressions impossible to miss.

They rebuilt our marketing site on Next.js and the difference was immediate — Lighthouse 98s across the board, and our editorial team can finally publish without bothering engineering.

They told me upfront that BookBub probably wouldn't move the needle for my non-fiction. We focused budget where it actually compounded. Honesty about what doesn't work is rare in this space.